Customer Responsibility

Behind every order, there is a complete process filled with effort and care. From preparing your package to safely handing it over to the courier, our team and delivery partners put their time and energy into making sure your perfume reaches you.

We kindly request you to always receive your order once it arrives. Not receiving a parcel without reason is not just a loss for us, it also disheartens the people who worked hard to pack and deliver it with love.

If for any reason you don’t like the fragrance, don’t worry — you can simply return it within our return policy period. Just contact us on our support number, and we’ll help you through the process.

Your trust and cooperation keep us motivated to serve you better. Together, we can make every order a smooth and happy experience. 🌸